Advantages of 0800 numbers for Businesses

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Tuesday, January 26th, 2010 Subscribe To Our Feed

0800 numbers

In the UK 0800 numbers are recognised as free phone call and are also classed as non geographic telephone numbers as they do not have area codes. Most widely used by Charities for fundraising. These are also called toll free line and for product based businesses this is essential. How do they help the businesses then?

Encourages feeback from your customers as its free
As a free number you could potentially increase the number of business.
Can also be used as live answering services
Can also use call data to find more information about the call
These numbers are used to support promotional campaigns, marketing activities and loyalty programmes.
businesses that use non-geographic numbers are likely to see an increase in enquiries from outside of the actual location they are based.

Another advantage of all non-geographic numbers is that call management systems can be easily used alongside them to help businesses smarten up the way they deal with their calls.

Provides an opportunity for businesses to choose a number which their customers can easily remember.

Calls from mobiles is one of the biggest disadvantage that a non geographic numbers have these days. As calls from mobile phones are increasing day by day, currently a call costs upto 20p per minute.

Other than 0800, there are other premium rate numbers which businesses use, for examples; 0844, 0871 and 0845 numbers and as we move forward the new technology of VOIP telephony are more and more coming into various of businesses around the World.

Basic Service with 0800 number:

Your 0800 number “sits” on top of your UK landline number only. When customers dial your 0800 number they are redirected to your own landline.

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