How To Get the Most Out of Your Business Telecoms, with VOIP Technology

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Thursday, October 15th, 2009 Subscribe To Our Feed

Voice over IP (VOIP) is an innovative new technology. There is a high level of quality, with many providers offering compelling and competitive services. However, somebody unfamiliar with VoIP may not be aware of its advantages. If you’re interested in the benefits of VOIP, read on for just some of the pros which make this a first-rate choice.

Your traditional land line phone system is replaced with VOIP technology software and hardware. These let you use your internet connection to make phone calls. Physically, this can take several forms. Phones can be replaced entirely with software, or with dedicated IP phones having complex digital displays and exciting features. You can even hook existing phones into boxes which connect up with your network. Calls can then be made either directly to other businesses using VOIP technology, bypassing the phone system entirely, or to standard land line or cellular phones throughout the globe.

The first apparent benefit of this technology is cost. Many VOIP providers offer unlimited nationwide calling as a standard rather than an exceptional feature. Some even extend their unlimited area throughout all of North America. This is a source of huge savings for any business that makes many domestic calls. Even for those making international calls, the rates offered by VOIP providers are rather competitive.

In today’s business world, you can’t survive without internet connectivity. People still need to use their telephones, but they also need regular access to their email and other advanced technologies. businesses can save money with the single, shared phone and internet connection that VoIP provides. And only one bill to worry about. While it is possible to obtain internet access via standard telephone lines, investing in quality broadband is a much better choice. As much of this bandwidth typically goes unused, using VOIP technology taps into resources that are already available to provide quality service for less money.

As technology advances, there is a growing disconnect between the services available on our computers and those available via phone. In short, while we turn to our computers for email, scheduling and instant messaging, we change gear many times per day to use functionality only available by phone. We may have an inbox full of mail and busy schedules scrolling across our desktops. In comparison, voicemail is only available in an entirely different and disconnected system. VOIP can bridge that gap. By combining telephones and computers, many VOIP providers have delivered voicemail and related services to your desktop. Imagine if your inbox was transformed into a holding area for all of your to-dos, including both email and voicemail. VoIP can save you time by combining the two separate technologies. This also lets you use existing technologies to open up new possibilities. Imagine, for instance, having the ability to save, organise and quickly search voicemails for relevant pieces of information. This is not just a pipe dream, as many VOIP solutions provide automatic transcripts of incoming voice mails. If you were using standard phone systems and services, this wouldn’t be possible.

VOIP technology represents a powerful combination of old and new which offer an exciting set of opportunities. By investing in VOIP, your business can take a solid step to pro-actively cut costs while dramatically increasing productivity.

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