LOWER COSTS AND IMPROVED PRODUCTIVITY ARE JUST A PHONE CALL AWAY

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Tuesday, November 24th, 2009 Subscribe To Our Feed

businesses should be looking at their communications technology as a vital business tool. Make the right investment and you’ll get the right returns.
A few short years ago, data traffic made up only 15% of the communications flow for an average business.These days, the percentage is far higher, even greater than traditional voice communications - and it’s still growing.
One of the reasons for this growth is Voice over Internet Protocol (VoIP) which enables people to make telephone calls over the internet using broadband connection.   The technology converts voice into a digital signal that travels over the internet as data – like an email.
Like any new technology, the early days of VoIP were uncertain. Poor sound quality, lack of consistency and practicality concerns were off-putting but it’s a vastly different technology today.
However, there are still some businesses which are reluctant to use the new technology.But there’s no reason to have concerns.Truth is, VoIP can dramatically lower the telecommunication costs of your business without any compromise on quality or performance.The technology can also enhance the productivity of your business, streamlining communications and boosting efficiency levels.
The technology is continually evolving and the benefits are evident.If you are thinking about changing your business communication, consider these points about VoIP:
1.Ease of use and functionality
There’s no need to nervous about VOiP.The technology is now tried and trusted, easy to use and reliable.The system is surprisingly flexible, with some services working over a computer or special telephone, with others using traditional phones connected to a VoIP adaptor.It’s also possible to run both technologies on one system, such a the LG Nortel business phone systems which have been designed for progressive integration of VoIP.
2.Who can I call ?
VOiP can be used to call anyone who has a telephone number, including local, long distance, international and mobile numbers.A regular analogue handset can be used to receive a VoIP call.
3.Cost-effective
A move to VoIP can significantly cut your organisation’s telecommunications bill.The system uses a regular business number, so you can significantly reduce your mobile bills.Businesses don’t have to manage two different networks for data and for phones, and the operating costs for VoIP service providers are much lower.
4.Flexibility and accessibility
VoIP allows freedom of movement in the knowledge that you’ll aways be available.Get that important customer call and contact staff around the world, 24 hours a day if necessary.Make customer service mean something. As long as you can access a broadband connection, you can make and receive calls on your laptop anywhere.
5. Additional business applications
VoIP also has a host of other benefits.   You can take your phone system all over the world, talk on your laptop and get voicemail and faxes in one place with your email.For businesses on the move, features such as caller ID, conference calls, auto-attendant, call forwarding, voicemail to email can be a real advantage.
There are a number of systems out there, from free software downloads to sophisticated integrated systems.LG Nortel phone systems offer traditional PABX technology with the option to move into VoIP at any stage. These systems provide communication technologies that can make businesses more efficient, effective and responsive to customers.Now that’s worth spreading the word about.